The “Getting the Most from your Healthcare Appointment” workshop was developed for the public by the South West Self-Management Program in 2013. This 1 - 1.5 hours, interactive workshop, focuses on what to do before, during and after an appointment and uses action planning to optimize people’s health. A variety of learning resources are used including information sharing, videos, tools and a resource manual that supports the individual with integrating the skills into their next appointment. This workshop prepares and empowers individuals to communicate more effectively with their health care provider. Ultimately, patients are the most important members of their healthcare team.