The patient who is judged… may not follow up on important recommendations.
The patient who feels marginalized… may not ask critical questions to clarify treatment.
The patient who senses bias… may never return to that follow up visit.
This 4.5 hour training presents an extensive research base, a commitment to active learning and input from a diverse array of experts. This training uses structured self– reflection and focuses on practical skills that learners can bring to their daily work immediately. This workshop is designed for everyone who works in healthcare who comes into contact with patients/clients and families.
The Empathy Effect workshop is based on three foundational premises:
Empathy is healing and judgment is harmful
Vulnerable populations experience greater harm by judgment and lack of empathy
We alll have judgments, and we can learn to mitigate them
Throughout the workshop, learners are invited to participate in a series of exercises that are graduated to engage learners around their own experiences in a safe and supportive environment.
List two of the three premises for empathy-based care
Identify the elements of the IN GEAR model for empathy conveyance
Identify two internal or external cues associated with interactions that invite judgment
Name at least one counter cue to shift from a view of judgment to one of understanding
Demonstrate at least two examples of conveying empathy
Tuesday May 9, 2023
Hosted virtually on Zoom